Fractional CTO for TravelTech
Building seamless travel experiences with scalable booking systems, dynamic pricing, inventory management, and real-time integrations across the travel ecosystem.
TravelTech challenges
- Search performance: fast flight/hotel search across millions of combinations
- Real-time inventory: syncing with airlines, hotels, car rentals, tours in real-time
- Dynamic pricing: optimizing prices based on demand, competition, seasonality
- Complex booking rules: fare rules, cancellation policies, visa requirements, baggage
- Payment complexity: multi-currency, split payments, refunds, chargebacks
- Third-party integrations: GDS, OTA, channel managers, PMS, payment gateways
- Peak load management: handling traffic spikes (holidays, flash sales, viral moments)
- Data accuracy: keeping hotel/flight/tour data up-to-date from all sources
- Mobile experience: travel bookings increasingly happen on mobile
- Customer support: booking changes, cancellations, customer service tools
How I help
- Flight search optimization: multi-leg routing, fare calculation, real-time availability
- Hotel search: geosearch, filters, sorting, real-time rates and availability
- Search caching: intelligent caching strategies for popular routes/destinations
- Elasticsearch/Algolia: fast search with filters, autocomplete, faceted navigation
- Map integration: interactive maps, location-based search, distance calculation
- Mobile-first search: optimized for touch, fast on slow connections
- Real-time availability: syncing with suppliers (GDS, hotels, tours) in real-time
- Booking flow optimization: reducing abandonment, increasing conversion
- Inventory caching: balancing freshness and performance
- Booking confirmation: reliable booking submission with retry logic
- Cancellation and modification: automated workflows for changes and refunds
- Queue management: handling booking spikes with background processing
- GDS integration: Amadeus, Sabre, Travelport for flights
- Hotel APIs: Expedia, Booking.com, HotelBeds, direct hotel connections
- Channel manager integration: sync inventory across multiple OTAs
- PMS integration: property management systems for hotels/vacation rentals
- Payment gateways: multi-currency, regional payment methods
- API gateway design: rate limiting, caching, error handling for third-party APIs
- Pricing algorithms: demand-based pricing, competitor monitoring, revenue management
- Fare calculation: complex fare rules, taxes, fees, markups
- A/B testing: testing different pricing strategies and presentations
- Promotions engine: discount codes, package deals, loyalty programs
- Revenue analytics: understanding booking patterns, optimizing margins
- Forecasting: predicting demand, optimizing inventory allocation
- Progressive Web App: fast, installable, offline support
- Native mobile apps: iOS/Android for deep travel experience
- Mobile payments: Apple Pay, Google Pay, digital wallets
- Push notifications: Booking confirmations, flight updates, promotions
- Offline access: view bookings, itineraries while traveling
- Cross-device sync: start on desktop, finish on mobile
- Booking management dashboard: for agents, support, operations
- Refund and cancellation automation: automated workflows where possible
- Customer communication: email, SMS for booking confirmations, updates
- CRM integration: Salesforce, HubSpot for customer management
- Reporting and analytics: booking metrics, revenue, conversion, supplier performance
- Fraud detection: preventing fraudulent bookings, chargebacks
Common use cases
Specialized solutions for different TravelTech sectors
- Flight, hotel, car rental aggregation
- Package deals and bundling
- User reviews and ratings
- Loyalty programs
- Mobile booking apps
- Direct booking engine
- Channel manager integration
- Property management system (PMS)
- Revenue management
- Guest communication tools
- Real-time availability and booking
- Resource management (guides, equipment)
- Dynamic pricing and seasonality
- Multi-day tours and packages
- Supplier/partner management
- Policy compliance and approval workflows
- Expense management integration
- Traveler profiles and preferences
- Duty of care and traveler tracking
- Reporting and analytics for travel managers
- Property listings and management
- Calendar synchronization
- Cleaning and maintenance scheduling
- Owner/guest communication
- Trust and safety features
Technology stack and architecture
Modern technologies for travel platforms
- React, Next.js, Vue.js
- React Native (mobile)
- Progressive Web Apps
- Tailwind CSS, shadcn/ui
- Mapbox, Google Maps
- Node.js, Python, Java
- .NET/C#
- GraphQL, REST APIs
- Microservices architecture
- Event-driven systems
- PostgreSQL, MongoDB
- Redis (caching)
- Elasticsearch (search)
- RabbitMQ, Kafka, SQS
- CQRS patterns
- Amadeus, Sabre, Travelport
- Skyscanner, Expedia API
- Booking.com API
- HotelBeds, direct hotel APIs
- Channel managers
- AWS, GCP, Azure
- CDN (CloudFront, Cloudflare)
- Stripe, Adyen, PayPal
- DataDog, New Relic, Sentry
- PagerDuty for alerts
How it works
Month 1: Discovery and integration assessment
Weeks 1-4Audit current integrations and performance, identify bottlenecks in search/booking flow, review supplier APIs and data quality, quick wins (caching, query optimization), define key metrics and SLA
Months 2-3: Core optimization
Weeks 5-12Search performance optimization, booking flow improvements, API integration standardization, payment processing optimization, mobile experience improvements
Months 4-6: Advanced features and scaling
Weeks 13-24Dynamic pricing algorithms, personalization and recommendations, multi-channel distribution, operations dashboard and tools, team training and documentation
Results you can expect
- Search: reduced from 5-10s to <2s (3-5x faster)
- Booking completion: from 60% to 85%
- API reliability: from 95% to 99.5%
- Mobile conversion: 2x improvement
- Infrastructure costs: reduced by 30-50%
- 20-40% increase in conversion
- 30-50% reduction in booking abandonment
- 15-25% improvement in average booking value
- Faster time to market for new suppliers
- Reduced customer support volume (automation)
- Reliable third-party API integration
- Production-grade monitoring and alerts
- Automated testing and deployment
- Disaster recovery and high availability
- Clear documentation and guides
Who this is for
Pricing
Suitable packages for Travel Tech companies
Contract Length:
Growth CTO
10 hours per week, 40 hours per month
Post-Seed to Series A startups actively building product and team (3 to 10 engineers).
- Weekly call with founders (1 hour)
- Bi-weekly sprint reviews with the team
- Active hiring involvement: sourcing, interviews, offers, onboarding
- Product architecture and technical roadmap ownership
- Emergency availability for critical situations
- Slack support (24-hour response time)
Package price
$6,000per month
Related services
Frequently asked questions
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